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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Rice

February 3, 2026

5  out of  5
rating by Chris Rice
"Chris was Absolutely Amazing and Extremely Helpful in helping me to change my insurance to State Farm! I will never go anywhere else"
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Ronnie Ragans

January 29, 2026

5  out of  5
rating by Ronnie Ragans
"Victoria is always, Very helpful and friendly! And I think they're all awesome!"
We responded:
"Thanks so much for the fantastic rating, Ronnie! We are so glad you had a positive experience with us here on State Farm Agent Victoria Hemlick’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jerry Harrison

January 23, 2026

5  out of  5
rating by Jerry Harrison
"My agent here at state farm continually keeps me updated on changes for my automobile insurance. I have been doing business with state farm for many years and have always been taken care of for my automobile insurance needs."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Victoria Hemlick’s Team here in Akron . "
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Kim Lukity

January 20, 2026

5  out of  5
rating by Kim Lukity
"Great Company!! People who work in the office are WONDERFUL!"
We responded:
"Kim, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Darlene Mayfield

January 15, 2026

5  out of  5
rating by Darlene Mayfield
"I really couldn't ask for a nicer pair in Chris and Victoria! They are quick to get what you need done and no bs! They just do it. My rates are good better than the rest for full coverage. I would say yes call State Farm, Victoria Hemlick and Chris."
We responded:
"Thanks so much for the fantastic rating, Darlene! We are so glad you had a positive experience with us here on State Farm Agent Victoria Hemlick’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mya Mckee

January 15, 2026

5  out of  5
rating by Mya Mckee
"They are a great insurance company and good people and prices. I have my auto insurance and homeowners insurance with them. Been with them for years and my mom and brother have been with them for 30+ years as well. Highly recommend."
We responded:
"Mya, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Victoria Hemlick’s Team here in our Akron office. "
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Heather Fox

January 15, 2026

5  out of  5
rating by Heather Fox
"Victoria and her team are always pleasant and knowledgeable to talk to when figuring what's best for you and you family on your policies."
We responded:
"Thank you for your kind review of State Farm Agent Victoria Hemlick’s Team. We appreciate it! Thank you for the amazing review, Heather! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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steve marshall

January 7, 2026

5  out of  5
rating by steve marshall
"Absolutely amazing, the staff here answer all you questions, claims are a seamless process. Had to file a clamp recently, no problems with the shop or rental even given this time of year making every slower. Every hiccup was handled before I even knew it happened need more time in the shop done, rental extension handled it’s just amazing. 10/10 would recommend."
We responded:
"Steve - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Dempsey

January 5, 2026

5  out of  5
rating by Michael Dempsey
"Victoria and Chris are are both extremely friendly and REAL people, easy to talk to and always available when i have a question, or in need of their services. Very helpful."
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Dawn Brooks

January 5, 2026

5  out of  5
rating by Dawn Brooks
"Chris and Victoria does a great job."
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lisa catrone

January 5, 2026

5  out of  5
rating by lisa catrone
"Always patient and so helpful great attitude. I love State Farm very very excellent company. Chris is wonderful in Victoria are wonderful."
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Sheila Cross

December 31, 2025

5  out of  5
rating by Sheila Cross
"Great to work with.Everyone is so friendly.Helps me with all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Stevens

December 31, 2025

5  out of  5
rating by Lisa Stevens
"Contacted Victoria H. Office And received the best price on car and home insurance. The office help is Extremely helpful to me also. Best decision ever"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrew Babbo

December 26, 2025

1  out of  5
rating by Andrew Babbo
"Reached out more than once after my car was hit ( the other person admitted fault) and they are not willing to help whatsoever. This is after I called the adjuster from the person at fault and left a voicemail… possibly switching insurance companies"
We responded:
"Thank you for taking the time to leave us a review. Although we do not want to hear that you are frustrated with your claim and have now provided our Agency a low review, I think this is a great opportunity to revisit where you are in your claim process and to address any misunderstandings. Your State Farm auto policy only has Liability coverage with NO coverage for Collision Claims that would apply to allowing State Farm to handle your claim in this situation. With that being said - we explained the claims process at least 2 times over the telephone. It sounds like you obtained the information of the other liable party that hit you and made contact with them. If they are currently with insurance coverage, you should be able to file a claim against their insurance policy by contacting that insurance company directly. It sounds like you also talked to someone from that insurance company. We also advised if they are not currently insured then this opens up the Uninsured Property Damage Coverage of your State Farm Insurance policy. We have not heard back from you that they are not insured. Currently it sounds like you have a claim open with the other insurance company and would need to continue to work with them to finalize the claims process. If you would like to talk about this process again - please give us a call at 330-645-0111. We are in the office Monday - Friday from 9 - 5 to assist you. "
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Lisa Gillig

December 19, 2025

5  out of  5
rating by Lisa Gillig
"Chris at Victoria Hemlicks State Farm office is amazing! She is always so friendly and extremely helpful!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sara Toney

December 18, 2025

5  out of  5
rating by Sara Toney
"Always super sweet ! Helped me get a lower rate!❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa Jones

November 19, 2025

5  out of  5
rating by Melissa Jones
"I have been with this company for over a decade. They are always fast and super helpful, not to mention cheaper than anywhere around. My whole family has switched to them. I’d give more stats if I could!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cris Welch

November 8, 2025

5  out of  5
rating by Cris Welch
"Vicki was extremely helpful and prompt with her responses to our questions. She made our insurance transfer seamless and enjoyable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeff Gilkerson

October 28, 2025

5  out of  5
rating by Jeff Gilkerson
"Always very friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nikki Butler

September 2, 2025

5  out of  5
rating by Nikki Butler
"Awesome customer service she very knowledgeable and helpful ask for Victoria or Chris"
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Duane Warner

July 11, 2025

5  out of  5
rating by Duane Warner
"Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dave Carleton

May 27, 2025

5  out of  5
rating by Dave Carleton
"Always friendly and knowledgeable"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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gabe ham

May 19, 2025

5  out of  5
rating by gabe ham
"Very pleasant and helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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tater498 br549

May 9, 2025

5  out of  5
rating by tater498 br549
"Great customer service and curtious too"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mary Buckson (KayKay)

April 30, 2025

5  out of  5
rating by Mary Buckson (KayKay)
"Chris Gatsios is AMAZING. I LOVE HER. SHE'S SOOOO THE BEST"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"